How interviewing made me a better interviewee, acknowledge burnout, and appreciate how setting a vibe gets the best out of everyone
people

Decoding success: insights from interviewing over 30 tech candidates in 18 months

How interviewing made me a better interviewee, acknowledge burnout, and appreciate how setting a vibe gets the best out of everyone

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As the year unfolds – watch for sign-posts on a timeline of API future events. They will pave the way for API-based solutions to low-code/no-code platform shortcomings: by combining beautifully-designed APIs with Large Language Models (LLMs) trained on enhanced documentation.
platform

API Futures: A Timeline of Future Events

As the year unfolds – watch for sign-posts on a timeline of API future events. They will pave the way for API-based solutions to low-code/no-code platform shortcomings: by combining beautifully-designed APIs with Large Language Models (LLMs) trained on enhanced documentation.

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Reducing the time required to solve a customer support ticket increases productivity for engineering and support teams.
product

From bug report to bug fix: optimizing the Customer Support journey

Reducing the time required to solve a customer support ticket increases productivity for engineering and support teams.

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Recent articles

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Ruby Gem spelunking

Or how we used a singleton to drastically improve response times

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Enabling Kubernetes from home

Given that life in quarantine was already difficult, how could we ensure we weren't making it worse by failing to address the technical challenges presented by our new reality? One answer to that question was to enable Kubernetes from home.

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Painless migrations using gh-ost and Ghost Adapter

In the beginning, there were some tables. Then came a few more tables, but the initial tables remained and they were growing.

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Ramping up with Golang

or The Adventures of Learning New Things

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How the Platform team became effective in working remotely

Going from non-remote to remote was challenging but here's how our team changed as we began working from home

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Migrating our homegrown billing system to Stripe

Building a billing system from scratch is not rocket science. It’s kind of a luxury, actually.

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